Service Unit Volunteers
Welcome to the great adventure that is Girl Scouting! Thanks to volunteers and mentors like you, generations of girls have learned to be leaders in their own lives and in the world. Have no doubt: you, and nearly a million other volunteers like you, are helping girls make a lasting impact on the world. And we thank you from the bottom of our hearts!
Thank you for volunteering in your Service Unit! We have everything organized and available to support you. Log into your MyGS account and select gsLearn on the left side to enter our online learning platform.
Required trainings for each Service Unit position are listed in the position descriptions below. These trainings are available to all, on demand. We also host live trainings throughout the year that are announced via email and the Service Unit Manager Monthly Meetings.
Service Unit Planning Guides
Service Unit Planning Guides 
This calendar is a guide to how service units should be taking action during the Girl Scout year. While not all items in the calendar are required, they are highly recommended to provide a full, enriching experience for girls in the area.
Healthy Service Units
Each service unit is different and evolves over time as leadership changes. Periodically, it's worth taking the time to regroup as a service unit leadership team to ensure you're moving forward and on the same page.
To become a happy and healthy service unit, here are some tips that will help you focus your efforts to make the most impact for volunteers and troops in your area.
Define Your Main Purpose
Why does a service unit exist? What are the main benefits of meeting monthly with volunteers in your area? These are excellent questions to ask at your next meeting. Then listen to the answers and tailor your year plan to match.
Curious about what the most common answers are? In a recent study by Girl Scouts of the USA, these are the top three services that a service unit provides:
- Organizing events that troop leaders can take back to their troops.
- Support for troop leaders, troop managers, and the girls surrounding the product programs.
- Facilitating a safe space for sharing of ideas and networking.
Characteristics of a Healthy Service Unit
Once you have your purpose, it's time to get to work! A healthy service unit:
- Uses various communication methods to ensure volunteers are engaged in the Girl Scout Leadership Experience and that diverse viewpoints are expressed and valued.
- Talks about council goals and priorities and how they are achieved within troop, group, and service unit activities. These goals may include membership numbers for girls and adults, camp participation, Family Giving participation, Spring renewal, etc.
- Promotes participation in the Fall Product and Cookie Programs.
- Supports and develops troop leaders and recognizes volunteer contributions and efforts. This includes offering learning opportunities and volunteer appreciation at the service unit level.
- Involves girls in the planning, implementing, and evaluating of service unit activities. Make sure you debrief with your girls after a service unit event!
- Develops networks within their community to open up additional opportunities for girls and volunteers.
Now that you know some ways to build (or maintain) a healthy service unit, consider the group of dedicated volunteers who attend your service unit meetings. What areas above does your service unit do well? What areas could use some extra focus or support? Make a plan, make some changes, and help the Girl Scout volunteers in your area thrive!
Volunteer Relationship Management
Managing relationships is important in resolving and avoiding conflicts. Use these tools to help you navigate difficult conversations.
Successful Service Unit Meetings
Much of the success of a service unit meeting depends on the facilitator. Please review our Successful Service Unit Meetings document for further information and guidance.
Volunteer Retention
Volunteer Retention Strategies
Once you recruit girls and volunteers, it’s important to retain both groups! Retention happens when leaders and girls are:
- Engaged in activities
- Able to explore new skills and interests
- Able to develop leadership skills
- Feel valued
- Are supported
How can you help? Work closely with your Service Unit Team, GSEP staff, troops, and leaders to:
- Ensure your Service Unit hosts events for all grade levels
- Include girl planning in all Service Unit events
- Communicate timely information about upcoming Service Unit and Council events and activities
Listed below are some Retention Strategies:
Council-Wide Spring Registration Retention
The Spring Membership Campaign period gives current Girl Scouts the opportunity to renew their membership for the upcoming Girl Scout year (October 1 through September 30). GSEP offers incentives for girls who renew their membership during this time.
Retention of Girls Bridging to the Next Age Level
Invite parents to have an opportunity to see their daughters as they bridge from one grade level to the next. This is an opportunity to share what Girl Scouts will offer the girls over the next few years. This strategy is especially important if the Service Unit notices a decreased retention of girls at a specific grade level.
Lapsed Member Event
This strategy is held to re-engage prior members by reminding them of the Girl Scout’s mission, vision, and purpose in hopes of them renewing their membership. This event would be advertised to anyone who has not renewed membership from the last two years. This event should focus on ways to re-engage.
Lifetime Mailing
Send an email to members of your Service Unit who are lifetime members to encourage them to remain actively involved in the Girl Scout program. Give them specific examples of areas your Service Unit could use their help, experience, and leadership. Many times, Girl Scout Alumnae would love to get involved again, but without an active daughter, they just don’t know how.
Recruitment
Volunteer Recruitment
Recruitment is what drives our membership and ensures that girls have access to the Girl Scout Leadership Experience. Find information about recruitment below.
Flyers and Social Media Toolkit
Activities and Safety
Volunteer Essentials
Volunteer Essentials is designed to support busy volunteers on the go. You can easily find what you need to get started on your Girl Scout journey and search for answers throughout the troop year
Safety Activity Checkpoints
In Girl Scouting, the emotional and physical safety and well-being of girls is our top priority. Safety Activity Checkpoints outlines the safety standards and guidelines used in Girl Scouting, which apply to all Girl Scout activities.
All volunteers should review the Safety Activity Checkpoints manual when planning activities with girls in order to manage safety and risk in Girl Scout–sanctioned activities.
In Safety Activity Checkpoints, you’ll find:
- Girl Scout Activity safety standards and guidelines with requirements for adult supervision, permission slips, preparation, field trips and overnight trips, and other vital information
- Activities that are not permitted by GSUSA, and actions that girls and volunteers should not take
- Policies surrounding chartered aircraft trips and aviation
- First-aid and overall health information you’ll need from the girls
- Standards for well-being and inclusivity, including working with girls with disabilities and ensuring emotional safety
- A breakdown of specific activities—such as camping, internet use, and water sports—and their individual safety checkpoints
Following the safety standards and guidelines is an activity chart that details two critical points to keep in mind:
- Age-appropriate activities and participation by grade level
- Whether prior approval from your council is required before girls participate in a specific activity
Certificate of Insurance Information
Trip Guide and Forms
To help you plan and approve trips, GSEP has created a Trip Guide. Troop Trip Training is available at any time through gsLearn. Log into your MyGS account and click gsLearn on the left side. From there, you can search “Troop Trip” in the Content section.
Service Unit Volunteer Role Descriptions
Service Unit Cookie Manager
Girl Scouts of Eastern Pennsylvania (GSEP)
Service Unit Cookie Manager
Position Description
Summary: The GSEP Service Unit Cookie Manager (SUCM) is responsible to organize and facilitate the Cookie Program throughout the Service Unit, train and support the Troop Cookie Managers (TCMs), and serve as liaison between the Product Program Team and TCMs.
Term of appointment: Renewable each membership year (October 1-September 30)
Required Training: Attend all GSEP Cookie Training, relaying that information back to troops, and developing and delivering Product Training to all troops within their Service Unit. Work with Product Program Team as needed.
Supervision: This position reports to the Service Unit Manager.
Girl Scout Values:
- Model Girl Scout values to other volunteers and girls and abide by the Girl Scout Promise and Law.
- Support GSEP’s primary Core Goal to ensure every girl in our 9-county footprint is aware of and has access to the full Girl Scouts Leadership Experience.
- Communicate in a respectful, positive, prompt, and effective manner with all Girl Scout members.
- Demonstrate confidentiality, dependability, honesty, and credibility.
- Understand, respect, and embrace diversity.
I understand my responsibilities are to:
- Attend Service Unit meetings as part of the Service Unit Team.
- Ensure all troops within Service Unit have designated Troop Cookie Managers.
- Provide assistance to Troop Cookie Managers to assure proper and complete information is entered into the online reporting system provided through GSUSA.
- Ensure funds are available before designated sweeps.
- Collect all Troop Balance Summary Reports and submit to Product Program Team by established deadline.
- Identify potential problem areas during the Cookie Program and communicate regularly with the Service Unit Team, GSEP Mission Delivery Team, and Product Program Team.
- Provide information and assistance to troops and the Product Program Team regarding troop debt and support troops to maintain financial accuracy of all records.
- Receive, manage, and distribute all cookie materials and paperwork, as well as recognition prizes.
- Create Troop Cookie Manager accounts and manage them in Digital Cookie.
- Check initial orders, cookie transfers, planned orders, inventory, and recognition orders throughout the duration of the cookie season.
- Be the Cookie Expert and Go-To resource for all troops within the Service Unit.
- Enter, edit, review, and manage the information in Digital Cookie for troops within the Service Unit.
- Filter inquiries before sending them to GSEP.
- Join the Stack Team App, which is crucial to receiving important notifications from the Product Program Team.
Qualifications:
- Girl focus: Empower girls to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun
- Personal integrity: Demonstrate dependability, honesty, and credibility
- Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments
- Communication: Express ideas and facts, clearly and accurately
- Foster diversity: Understand, respect, and embrace differences
Code of Conduct:
GSEP expects and requires honesty and integrity in all volunteer interactions. Girl Scouts is an organization founded on trust and confidence and holds all volunteers to high standards in personal and professional conduct.
The Council’s Code of Conduct includes:
- Complying with the letter and spirit of all applicable laws
- Faithful adherence to policies, rules, and regulations
- Dealing honestly, fairly, courteously, and respectfully with girls, staff, other volunteers, and the general public
- Respecting the Council’s ownership of all property, equipment, supplies, records, and proprietary information
- Preserving the confidentiality of all proprietary information, plans, decisions, member information, and any other information that is not designated for knowledge outside of the intended parties
- Complying with all Council policies and procedures, including those set forth herein
Volunteer Agreement:
I meet the qualifications and fulfill the duties, expectations, and requirements as outlined above.
I am opted-in to emails and text messages from GSEP and GSUSA.
I will adhere to GSUSA guidelines involving the Girl Scouts brand, copyright, and trademark laws.
I am an approved volunteer with a current Girl Scouts of the USA membership and GSEP background clearances on file.
I can handle the responsibilities, I am qualified and competent, and I will uphold the code of conduct and volunteer agreements for this position.
Service Unit Event Coordinator
Girl Scouts of Eastern Pennsylvania (GSEP)
Service Unit Event Coordinator
Position Description
Summary: The Service Unit Event Coordinator is responsible for the planning and implementation of Service Unit events for the girls and volunteers within the Service Unit.
Term of appointment: Renewable each membership year (October 1-September 30)
Time Commitment: Expected to attend Service Unit meetings and additional Service Unit Team meetings, if necessary.
Required Training: GSEP's Service Unit Event Coordinator Training located in gsLearn
Supervision: This position reports to the Service Unit Manager.
Girl Scout Values:
- Model Girl Scout values to other volunteers and girls and abide by the Girl Scout Promise and Law.
- Support GSEP’s primary Core Goal to ensure every girl in our 9-county footprint is aware of and has access to the full Girl Scout Leadership Experience.
- Communicate in a respectful, positive, prompt, and effective manner with all Girl Scout members.
- Demonstrate confidentiality, dependability, honesty, and credibility.
- Understand, respect, and embrace diversity.
I understand my responsibilities are to:
Manage all aspects of Service Unit events:
- Determine the purpose and value of the event.
- Obtain volunteers and form committees for planning and adequate supervision of the event.
- Promote events through flyers, social media, etc. in collaboration with the Service Unit Team.
- Locate and secure sites for events and obtain necessary Certificates · of Insurance and/or additional insurance.
- Identify and obtain all necessary resources for event activities.
- Work with Service Unit Treasurer to manage event revenue and expenses that flow through the Service Unit bank account.
- Provide girls with the opportunity to gain leadership and decision-making skills by including them in the planning, implementation, and evaluation of Service Unit events.
Qualifications:
- Girl focus: Empower girls to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun
- Personal integrity: Demonstrate dependability, honesty, and credibility
- Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments
- Communication: Express ideas and facts, clearly and accurately
- Foster diversity: Understand, respect, and embrace differences
Code of Conduct:
GSEP expects and requires honesty and integrity in all volunteer interactions. Girl Scouts is an organization founded on trust and confidence and holds all volunteers to high standards in personal and professional conduct.
The Council’s Code of Conduct includes:
- Complying with the letter and spirit of all applicable laws
- Faithful adherence to policies, rules, and regulations
- Dealing honestly, fairly, courteously, and respectfully with girls, staff, other volunteers, and the general public
- Respecting the Council’s ownership of all property, equipment, supplies, records, and proprietary information
- Preserving the confidentiality of all proprietary information, plans, decisions, member information, and any other information that is not designated for knowledge outside of the intended parties
- Complying with all Council policies and procedures, including those set forth herein
Volunteer Agreement:
I meet the qualifications and fulfill the duties, expectations, and requirements as outlined above.
I am opted-in to emails and text messages from GSEP and GSUSA.
I will adhere to GSUSA guidelines involving the Girl Scouts brand, copyright, and trademark laws.
I am an approved volunteer with a current Girl Scouts of the USA membership and GSEP background clearances on file.
I can handle the responsibilities, I am qualified and competent, and I will uphold the code of conduct and volunteer agreements for this position.
Service Unit Manager
Girl Scouts of Eastern Pennsylvania (GSEP)
Service Unit Manager
Position Description
Summary: The GSEP Service Unit Manager serves as a leader for the volunteers and Troop Leaders in a particular geographic area. The Service Unit Manager will serve as a liaison between volunteers and council staff, coordinate events for girls and adults, and create an inclusive, diverse, and friendly environment for all GSEP participants.
Term of appointment: Three years/one term, renewable once for a total of two terms (6 years)
Time Commitment: Service Unit Managers are expected to run one Service Unit Meeting per month with representation from every troop. They may also hold Service Unit Team meetings, as needed, to support the Service Unit.
Required Training: GSEP's Service Unit Manager Learning Path, located in gsLearn; training is to be completed before meeting with the Unit. GSEP’s New Leader Learning Path in gsLearn is also recommended.
Supervision: This position reports to GSEP Staff.
Girl Scout Values
- Model Girl Scout values to other volunteers and girls and abide by the Girl Scout Promise and Law.
- Support GSEP’s primary Core Goal to ensure every girl in our 9-county footprint is aware of and has access to the full Girl Scouts Leadership Experience.
- Communicate in a respectful, positive, prompt, and effective manner with all Girl Scout members.
- Demonstrate confidentiality, dependability, honesty, and credibility.
- Understand, respect, and embrace diversity.
I understand my responsibilities are to:
- Identify, recruit, support, and retain volunteers and girls in the area.
- Meet regularly and work with GSEP Staff Members to schedule, facilitate, and create agenda items for Service Unit Meetings.
- Strategize with GSEP Staff Members to identify opportunities for growth to fill current troop availability and form new troops.
- Welcome new volunteers to the area by inviting them to join social media pages and to attend Service Unit events and regularly scheduled Service Unit meetings.
- Be in regular communication with volunteers in the Service Unit.
- Collaborate, recruit, and empower Service Unit Team members to help carry out plans and activities from the Service Unit Plan for Success.
- Ensure timely completion and submission of Troop Financial Reports and Service Unit Financial Reports, per the Service Unit Treasurer Position Description and in collaboration with the Service Unit Treasurer.
- Attend conferences, meetings, and other scheduled events as appropriate, including but not limited to, GSEP Kickoff, monthly GSEP SUM Meetings, etc.
- Hold an annual Service Unit Delegate election and share results with GSEP Governance.
Qualifications:
- Girl focus: Empower girls to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun
- Personal integrity: Demonstrate dependability, honesty, and credibility
- Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments
- Communication: Express ideas and facts, clearly and accurately
- Foster diversity: Understand, respect, and embrace differences
Code of Conduct:
GSEP expects and requires honesty and integrity in all volunteer interactions. Girl Scouts is an organization founded on trust and confidence and holds all volunteers to high standards in personal and professional conduct.
The Council’s Code of Conduct includes:
- Complying with the letter and spirit of all applicable laws
- Faithful adherence to policies, rules, and regulations
- Dealing honestly, fairly, courteously, and respectfully with girls, staff, other volunteers, and the general public
- Respecting the Council’s ownership of all property, equipment, supplies, records, and proprietary information
- Preserving the confidentiality of all proprietary information, plans, decisions, member information, and any other information that is not designated for knowledge outside of the intended parties
- Complying with all Council policies and procedures, including those set forth herein
Volunteer Agreement:
I meet the qualifications and fulfill the duties, expectations, and requirements as outlined above.
I am opted-in to emails and text messages from GSEP and GSUSA.
I will adhere to GSUSA guidelines involving the Girl Scouts brand, copyright, and trademark laws.
I am an approved volunteer with a current Girl Scouts of the USA membership and GSEP background clearances on file.
I can handle the responsibilities, I am qualified and competent, and I will uphold the code of conduct and volunteer agreements for this position.
Service Unit New Leader Mentor
Girl Scouts of Eastern Pennsylvania (GSEP)
Service Unit New Leader Mentor
Position Description
Summary: The Service Unit New Leader Mentor is knowledgeable in all or one specific grade level. The Service Unit New Leader Mentor will welcome and guide new Troop Leaders during troop start up and continue to be a source of support on an as needed basis.
Term of appointment: Renewable each membership year (October 1-September 30)
Required Training: New Leader Learning Path and Volunteer Toolkit training, located in gsLearn
Supervision: This position reports to the Service Unit Manager.
Girl Scout Values:
- Model Girl Scout values to other volunteers and girls and abide by the Girl Scout Promise and Law.
- Support GSEP’s primary Core Goal to ensure every girl in our 9-county footprint is aware of and has access to the full Girl Scout Leadership Experience.
- Communicate in a respectful, positive, prompt, and effective manner with all Girl Scout members.
- Demonstrate confidentiality, dependability, honesty, and credibility.
- Understand, respect, and embrace diversity.
I understand my responsibilities are to:
- Welcome new Troop Leaders to the Service Unit. This may include::
- Arranging a greeter at Service Unit meetings/events
- Hosting a new Troop Leader meeting
- Hosting grade level breakout sessions at Service Unit meetings
- Mentor new Troop Leaders through the process of completing required online trainings.
- Suggest and share program ideas/resources.
- Promote the use of the Volunteer Toolkit, gsLearn, and other valuable resources found on the GSEP website.
- Serve as a positive role model by seeking to gain an understanding of girl program content and being able to clearly articulate how to utilize the Volunteer Toolkit and guide girls through earning badges and completing Journeys.
- Attend Service Unit and Service Unit Team meetings.
- Stay up to date on training and changes to Girl Scout programming.
Qualifications:
- Girl focus: Empower girls to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun
- Personal integrity: Demonstrate dependability, honesty, and credibility
- Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments
- Communication: Express ideas and facts, clearly and accurately
- Foster diversity: Understand, respect, and embrace differences
Code of Conduct:
GSEP expects and requires honesty and integrity in all volunteer interactions. Girl Scouts is an organization founded on trust and confidence and holds all volunteers to high standards in personal and professional conduct.
The Council’s Code of Conduct includes:
- Complying with the letter and spirit of all applicable laws
- Faithful adherence to policies, rules, and regulations
- Dealing honestly, fairly, courteously, and respectfully with girls, staff, other volunteers, and the general public
- Respecting the Council’s ownership of all property, equipment, supplies, records, and proprietary information
- Preserving the confidentiality of all proprietary information, plans, decisions, member information, and any other information that is not designated for knowledge outside of the intended parties
- Complying with all Council policies and procedures, including those set forth herein
Volunteer Agreement:
I meet the qualifications and fulfill the duties, expectations, and requirements as outlined above.
I am opted-in to emails and text messages from GSEP and GSUSA.
I will adhere to GSUSA guidelines involving the Girl Scouts brand, copyright and trademark laws.
I am an approved volunteer with a current Girl Scouts of the USA membership and GSEP background clearances on file.
I can handle the responsibilities, I am qualified and competent, and I will uphold the code of conduct and volunteer agreements for this position.
Service Unit Registrar
Girl Scouts of Eastern Pennsylvania (GSEP)
Service Unit Registrar
Position Description
Summary: The GSEP Service Unit Registrar manages troop rosters, reviews current Looker membership reports, and promotes registration of members and the formation of new troops within a designated Service Unit.
Term of appointment: Renewable each membership year (October 1-September 30)
Required Training: Looker Administrative Volunteer Training and Confidentiality Agreement (New Leader courses in gsLearn are also recommended)
Supervision: This position reports to the Service Unit Manager.
Girl Scout Values:
- Model Girl Scout values to other volunteers and girls and abide by the Girl Scout Promise and Law.
- Support GSEP’s primary Core Goal to ensure every girl in our 9-county footprint is aware of and has access to the full Girl Scouts Leadership Experience.
- Communicate in a respectful, positive, prompt, and effective manner with all Girl Scout members.
- Demonstrate confidentiality, dependability, honesty, and credibility.
- Understand, respect, and embrace diversity.
I understand my responsibilities are to:
- Manage troop details and rosters for the Service Unit by utilizing data in Looker, GSEP’s report hub.
- Promote and support year-round recruitment efforts in collaboration with the Service Unit Team and GSEP Staff, focusing on meeting annual membership goals.
- Manage School/Site Coordinators for the Service Unit.
- Promote and assist with use of Volunteer Systems such as MY GS, the Volunteer Toolkit, and gsLearn.
- Promote online and on-time registration of troops and individually registered members (IRMs) in the Service Unit.
- Be available in the community to answer questions and connect with new Girl Scout members.
- Strategize with the Service Unit Team to identify opportunities for growth by filling current troop availability and forming new troops.
- Attend Service Unit meetings and regularly communicate with Service Unit Manager and GSEP Staff.
Qualifications:
- Girl focus: Empower girls to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun
- Personal integrity: Demonstrate dependability, honesty, and credibility
- Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments
- Communication: Express ideas and facts, clearly and accurately
- Foster diversity: Understand, respect, and embrace differences
Code of Conduct:
GSEP expects and requires honesty and integrity in all volunteer interactions. Girl Scouts is an organization founded on trust and confidence and holds all volunteers to high standards in personal and professional conduct.
The Council’s Code of Conduct includes:
- Complying with the letter and spirit of all applicable laws
- Faithful adherence to policies, rules, and regulations
- Dealing honestly, fairly, courteously, and respectfully with girls, staff, other volunteers, and the general public
- Respecting the Council’s ownership of all property, equipment, supplies, records, and proprietary information
- Preserving the confidentiality of all proprietary information, plans, decisions, member information, and any other information that is not designated for knowledge outside of the intended parties
- Complying with all Council policies and procedures, including those set forth herein
Volunteer Agreement:
I meet the qualifications and fulfill the duties, expectations, and requirements as outlined above.
I am opted-in to emails and text messages from GSEP and GSUSA.
I will adhere to GSUSA guidelines involving the Girl Scouts brand, copyright, and trademark laws.
I am an approved volunteer with a current Girl Scouts of the USA membership and GSEP background clearances on file.
I agree that I can handle the responsibilities, I am qualified and competent, and I will uphold the code of conduct and volunteer agreements for this position.
Service Unit School Site Coordinator
Girl Scouts of Eastern Pennsylvania (GSEP)
Service Unit School Site Coordinator
Position Description
Summary: The GSEP Service Unit School Site Coordinator works in partnership with Service Unit Team members and GSEP staff to create and implement plans and tactics that support the recruitment of girls and adults, and connects them to Girl Scouts, within an assigned area.
Term of appointment: Renewable each membership year (October 1-September 30)
Time Commitment: Service Unit School Site Coordinators are expected to attend the Service Unit meeting each month to research and plan recruitment events at schools and other community sites throughout their Service Unit. Additionally, this position will require the time to ensure staffing of Service Unit (SU) recruitment events.
Required Training: Recruitment training in gsLearn
Supervision: This position reports to the Service Unit Manager.
Girl Scout Values:
- Model Girl Scout values to other volunteers and girls and abide by the Girl Scout Promise and Law.
- Support GSEP’s primary Core Goal to ensure every girl in our 9-county footprint is aware of and has access to the full Girl Scouts Leadership Experience.
- Communicate in a respectful, positive, prompt, and effective manner with all Girl Scout members.
- Demonstrate confidentiality, dependability, honesty, and credibility.
- Understand, respect, and embrace diversity.
I understand my responsibilities are to:
- Assist GSEP staff in engaging girls in the Girl Scout Leadership Experience at a specific school or location by creating troops for each grade level, including multi-level, and assisting girls and adults with joining existing troops in their area.
- Be aware of specific troop needs, troop opportunities, and troop openings by working closely with the Service Unit Registrar and/or the Service Unit Manager.
- Work in collaboration with GSEP Mission Delivery staff and Service Unit Team members to implement community and school focused strategies and events for recruiting, engaging, and retaining girls and adult volunteers in local schools and organizations.
- Stay up to date on school, community, and Service Unit calendars to help to coordinate dates for school and community recruitment events.
- Develop and maintain relationships (act as the GSEP representative) with local community-based organizations and the school district to promote and bring awareness of the Girl Scout Leadership Experience.
- Using GSEP’s online Digital Storefront, request flyers and supplies as necessary to facilitate and promote recruitment events.
- Be familiar with and promote seasonal recruitment campaigns, which include reaching 90% of their membership goal by December 31st and being aware of the Spring Renewal goal for their individual Service Unit.
- To help ensure that all interested new leaders are connected to the local Service Unit and have completed the “I Am a New Leader” form on the GSEP website.
- Follow all safety guidelines as outlined in GSEP’s Safety Activity Checkpoints and Volunteer Essentials for any activity that includes girl members.
Qualifications:
- Girl focus: Empower girls to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun
- Personal integrity: Demonstrate dependability, honesty, and credibility
- Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments
- Communication: Express ideas and facts, clearly and accurately
- Foster diversity: Understand, respect, and embrace differences
Code of Conduct:
GSEP expects and requires honesty and integrity in all volunteer interactions. Girl Scouts is an organization founded on trust and confidence and holds all volunteers to high standards in personal and professional conduct.
The Council’s Code of Conduct includes:
- Complying with the letter and spirit of all applicable laws
- Faithful adherence to policies, rules, and regulations
- Dealing honestly, fairly, courteously, and respectfully with girls, staff, other volunteers, and the general public
- Respecting the Council’s ownership of all property, equipment, supplies, records, and proprietary information
- Preserving the confidentiality of all proprietary information, plans, decisions, member information, and any other information that is not designated for knowledge outside of the intended parties
- Complying with all Council policies and procedures, including those set forth herein
Volunteer Agreement:
I meet the qualifications and fulfill the duties, expectations, and requirements as outlined above.
I am opted-in to emails and text messages from GSEP and GSUSA.
I will adhere to GSUSA guidelines involving the Girl Scouts brand, copyright and trademark laws.
I am an approved volunteer with a current Girl Scouts of the USA membership and have GSEP background clearances on file.
I can handle the responsibilities, I am qualified and competent, and I will uphold the code of conduct and volunteer agreements for this position.
Service Unit Treasurer
Girl Scouts of Eastern Pennsylvania (GSEP)
Service Unit Treasurer
Position Description
Summary: The GSEP Service Unit Treasurer (SUT) manages and maintains all aspects of Service Unit finances.
Term of appointment: Renewable each membership year (October 1-September 30)
Required Training: Service Unit Finance Training and Troop Finance Training (located in gsLearn)
Supervision: This position reports to the Service Unit Manager.
Girl Scout Values:
- Model Girl Scout values to other volunteers and girls and abide by the Girl Scout Promise and Law.
- Support GSEP’s primary Core Goal to ensure every girl in our 9-county footprint is aware of and has access to the full Girl Scouts Leadership Experience.
- Communicate in a respectful, positive, prompt, and effective manner with all Girl Scout members.
- Demonstrate confidentiality, dependability, honesty, and credibility.
· Understand, respect, and embrace diversity.
I understand my responsibilities are to:
- Maintain Service Unit bank account and pay Service Unit bills, as needed. Report on the status at Service Unit meetings.
- Serve as Service Unit signer on troop bank accounts and make sure signers on troop accounts are current/accurate.
- Collaborate with the Service Unit Event Coordinator(s) and/or other volunteers to collect payments for all Service Unit events.
- Collaborate with the Service Unit Cookie Manager to ensure accurate records in Service Unit accounts.
- Report concerns of financial irregularities with troop or Service Unit accounts to Service Unit Manager and serve as the primary contact supporting financial audits.
- Collect year-end Troop Financial Reports (TFRs) by June 30, then alert GSEP to any that are missing.
- Review annual TFRs for accuracy, then forward to Service Unit Manager for signature and submission to GSEP by July 31.
- Complete Service Unit Financial Report and submit to GSEP by July 31.
- Assist Troop Leaders in opening, transferring, and closing troop bank accounts per GSEP Volunteer Essentials.
- Support Troop Leaders on troop finance policies and procedures, including the proper spending of troop funds versus making personal purchases and reimbursements.
- Maintain copy of Financial Report (TFRs and SUFRs) records for five (5) years. If a Service Unit Treasurer is not renewing the role, all financial records kept with the current Service Unit Treasurer should be transferred to the new Service Unit Treasurer. If a new Service Unit Treasurer has not yet been appointed, the non-renewing Service Unit Treasurer must submit financial records to Service Unit Manager.
Qualifications:
- Girl focus: Empower girls to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun
- Personal integrity: Demonstrate dependability, honesty, and credibility
- Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments
- Communication: Express ideas and facts, clearly and accurately
- Foster diversity: Understand, respect, and embrace differences
Code of Conduct:
GSEP expects and requires honesty and integrity in all volunteer interactions. Girl Scouts is an organization founded on trust and confidence and holds all volunteers to high standards in personal and professional conduct.
The Council’s Code of Conduct includes:
- Complying with the letter and spirit of all applicable laws
- Faithful adherence to policies, rules, and regulations
- Dealing honestly, fairly, courteously, and respectfully with girls, staff, other volunteers, and the general public
- Respecting the Council’s ownership of all property, equipment, supplies, records, and proprietary information
- Preserving the confidentiality of all proprietary information, plans, decisions, member information, and any other information that is not designated for knowledge outside of the intended parties
- Complying with all Council policies and procedures, including those set forth herein
Volunteer Agreement:
I meet the qualifications and fulfill the duties, expectations, and requirements as outlined above.
I am opted-in to emails and text messages from GSEP and GSUSA.
I will adhere to GSUSA guidelines involving the Girl Scouts brand, copyright, and trademark laws.
I am an approved volunteer with a current Girl Scouts of the USA membership and GSEP background clearances on file.
I can handle the responsibilities, I am qualified and competent, and I will uphold the code of conduct and volunteer agreements for this position.
Service Unit Troop Trip Approver
Girl Scouts of Eastern Pennsylvania (GSEP)
Service Unit Troop Trip Approver
Position Description
Summary: The Service Unit Troop Trip Approver reviews the proposed activities of troops in the Service Unit. This volunteer is a safety advisor who may consult GSEP staff to address unique safety questions.
Term of appointment: Renewable each membership year (October 1-September 30)
Required Training: Troop Travel Basics and Troop Finance Basics, both located in gsLearn
Supervision: This position reports to the Service Unit Manager.
Girl Scout Values:
- Model Girl Scout values to other volunteers and girls and abide by the Girl Scout Promise and Law.
- Support GSEP’s primary Core Goal to ensure every girl in our 9-county footprint is aware of and has access to the full Girl Scouts Leadership Experience.
- Communicate in a respectful, positive, prompt, and effective manner with all Girl Scout members.
- Demonstrate confidentiality, dependability, honesty, and credibility.
- Understand, respect, and embrace diversity.
I understand my responsibilities are to:
- Understand the following for approval:
- Safety ratios, training requirements, and prohibited activities
- Certificates of Insurance and Additional Insurance
- The purpose of the required forms and when to use them
- Support the Troop Leaders in my area to complete trainings and meet troop travel requirements.
- Review Troop Trip Applications and verify Troop Leaders have the necessary experience, progression, and training to participate in chosen activities.
- Notify Troop Leaders if the activity is or is not approved.
- Maintain copies of Troop Trip Applications for a minimum of one year past the troop trip date.
- Remain current with GSEP Volunteer Essentials, Trip Guide, Troop Trip Requirements, and Safety Activity Checkpoints.
- Communicate troop travel policy changes at Service Unit meetings.
Qualifications:
- Girl focus: Empower girls to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun
- Personal integrity: Demonstrate dependability, honesty, and credibility
- Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments
- Communication: Express ideas and facts, clearly and accurately
- Foster diversity: Understand, respect, and embrace differences
Code of Conduct:
GSEP expects and requires honesty and integrity in all volunteer interactions. Girl Scouts is an organization founded on trust and confidence and holds all volunteers to high standards in personal and professional conduct.
The Council’s Code of Conduct includes:
- Complying with the letter and spirit of all applicable laws
- Faithful adherence to policies, rules, and regulations
- Dealing honestly, fairly, courteously, and respectfully with girls, staff, other volunteers, and the general public
- Respecting the Council’s ownership of all property, equipment, supplies, records, and proprietary information
- Preserving the confidentiality of all proprietary information, plans, decisions, member information, and any other information that is not designated for knowledge outside of the intended parties
- Complying with all Council policies and procedures, including those set forth herein
Volunteer Agreement:
I meet the qualifications and fulfill the duties, expectations, and requirements as outlined above.
I am opted-in to emails and text messages from GSEP and GSUSA.
I will adhere to GSUSA guidelines involving the Girl Scouts brand, copyright, and trademark laws.
I am an approved volunteer with a current Girl Scouts of the USA membership and GSEP background clearances on file.
I am qualified and competent, and I will uphold the code of conduct and volunteer agreements for this position.
