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Renew your Membership

Don’t let your Girl Scout membership expire!

Early Renewal 2022

 


MyGS has new features for families and Troop Leaders. Take a look at our YouTube channel for some "How To" videos. 

 

Think of all the adventures you’ve been on together, the stories you’ve shared, and the challenges you’ve overcome. Your Girl Scout crew truly is something special. Sign up for another year today and keep the magic going.

Are you in? Renew now for another year of fun, friendships and adventure with GSEP.

Don’t wait, renew today!

Make sure you tell us you’re in by renewing your Membership now. Early renewal helps us set you up for your best Girl Scout Year yet by ensuring:

  • we have a space for you in our amazing program and camp experiences
  • we’re both ready for successful fall product and cookie seasons
  • you keep your space in your troop 
  • Troop Leaders can plan their upcoming year

Oh, and renewing now gets you access to some really cool stuff. Click here to see the Spring Renewal incentives!

  • Date of renewal is the date the transaction is completed in MyGS. 
  • Girls who earn cookie vouchers will be automatically renewed by April 30th. just watch MyGS for updates.  
  • Want to use Adventure Credits to renew your membership? Let us know at least one week before incentive deadline to ensure processing.  
  • Remember to click twice: renew your troop AND your membership. Leaders and parents can also find a new troop or change participation in MyGS.
  • Forgot your username or password? Member Services is here to help Monday-Friday, 8 am–6 pm.  Contact us at 215-564-2030, press 6 or memberservices@gsep.org at least one week before incentive deadline.
Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

If you need additional help, please email Member Services or call us at 215-564-2030 and we'll be happy to support you in renewing your membership.

Your time to shine? Now! Join Today and Save.
Your time to shine? Now! Join Today and Save.
Your time to shine? Now! Volunteer Today and Save.
Your time to shine? Now! Volunteer Today and Save.